Privacy Policy

Introduction

Welcome to http://longmont-russian-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as “Longmont Russian Speaking Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at http://longmont-russian-speaking-therapy.denvermentalhealthcare.com.
Any mobile applications or software provided by us.
Online services and products offered through our platform.
Interactions between users and our digital assets.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Using our applications or services as an authorized user.
Visiting websites linked to this Privacy Statement.
Engaging with communication from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

Account Information: Details related to your user account, such as login credentials, profile settings, and account history.
Payment Information: Data necessary for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
Financial Information: Records of transactions, billing addresses, and other financial details required for accounting and record-keeping.
Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data (with user consent).
Location Data: Geographic coordinates or other information provided by your device when using our location-based services.
Feedback: Comments, reviews, ratings, and responses you share with us regarding our products and services.
Social Media Information: Data from social media platforms when you connect your accounts to interact with us on those platforms.
Product Information: Details about the products or services that interest you, including preferences and customization choices.

We collect this data through various means: user input forms, account settings, online interactions, automated tracking technologies (like cookies), and information shared by third parties.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide valuable analytics. We use cookies for several purposes:

Strictly Necessary: These cookies enable core features of our website and services, such as secure login and account management.
Preference: Customizing content and remembering settings to offer a personalized experience.
Analytics: Tracking user interactions to improve our site’s performance and understand user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Providing services and maintaining your account.
Complying with legal obligations.
Resolving disputes or troubleshooting issues.
Conducting analytics and improving our platform.

Once the retention period expires or when you request deletion, we securely delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
Restriction: Limit our use of your data in specific circumstances.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
Non-Discrimination: Assert your right not to be discriminated against for exercising data protection rights.
Appelels/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please reach out to our Data Protection Officer using the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for any changes.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

Email: contact@longmont-russian-speaking-therapy.denvermentalhealthcare.com
Address: Longmont Russian Speaking Therapy, [Your Address], [Zip/Postal Code]